21 pages of Insight from a Survey of 80+ Industry Professionals
Through LinkedIn and our own customer base, we asked business professionals across a dozen industries and multiple countries to give us their thoughts on why they record customer calls. Some of the feedback turned out to be quite interesting, and all of it we’ve found to be tremendously insightful. This ebook presents the feedback we received in a format that should help you understand the many ways you can leverage call recording to improve your business.
Highlights of the findings: