Standard call recording solutions are not designed to power your speech analytics!

You need high-fidelity, open audio capture software to yield the best speech analytics results.

Download this infographic to learn about the critical differences between the two types of software in the areas of:

1. Data access - Free open access vs. fee-based proprietary access

2. Audio quality - dual channel vs. mono

3. Meta data support - unbridled vs. limited

4. Installation - self install vs. professional-services install

5. Insight - actionable intelligence vs. one-dimensional performance data

6. Architecture - standalone vs. proprietary locked-down 

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