Call recording solutions have applicability extending far beyond the likes of customer service, dispute resolution and call center agent training. In this ebook, we're talking about the immense utility call recording has to sales teams.

Download this very insightful ebook now to learn all about the following ways in which sales departments can benefit from call recording:

• Hearing the actual ‘voice of the customer’ to better understand their needs, hot buttons, pain points, desires
• Sales best practices training
• Sales performance monitoring by supervisors
• Sharing customer calls with others working the deal
• Understanding competitor strengths/weaknesses
• Understanding which cross-selling/upselling offers are working 

Download this ebook today!